Privacy Policy for Ziplite Footwear B2B Website
Effective Date: 1-April-20
At Ziplite Footwear, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, make purchases, or interact with our services.
By using our website, registering an account, or making a purchase, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully.
1. Information We Collect
We collect the following types of information:
A. Personal Data
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card information or other payment data processed securely through a third-party payment processor.
- Account Information: Username, password, and any other information you provide during registration or profile creation.
B. Business Data
- Business Identification Information: Business name, tax identification number, business registration details, and other business-specific information for B2B transactions.
- Shipping and Delivery Information: Information necessary for shipping and order fulfillment.
C. Technical Data
- Usage Data: Information on how you interact with our website, including IP address, browser type, time zone, pages visited, and referring URLs.
- Cookies and Tracking Technologies: We use cookies to monitor user activity, improve our services, and enhance the user experience. For more information on cookies, refer to our [Cookie Policy].
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment and Processing: To process your orders, handle payments, and manage shipping and delivery.
- Customer Support: To respond to your inquiries, resolve issues, and offer tailored customer support.
- Business Communications: To send you promotional materials, newsletters, and updates, based on your preferences. You can opt out at any time.
- Website Improvement: To monitor and improve the functionality, security, and content of our website based on user interaction and feedback.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal requests (e.g., subpoenas, tax reporting).
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
A. Service Providers
We may share your data with trusted third-party service providers, such as:
- Payment processors
- Shipping companies
- Email service providers
- Data analytics providers
- Legal advisors
These third-party service providers are contractually obligated to safeguard your data and only use it for the purposes we specify.
B. Legal Compliance and Protection
We may disclose your information if required by law or to comply with a legal obligation, including:
- To comply with a subpoena, court order, or other legal process
- To protect the rights, property, and safety of Ziplite Footwear, our customers, and others
- To prevent fraud or illegal activities
C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal and business data may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your personal data.
4. Data Security
We implement various technical, administrative, and physical security measures to protect your personal information, including:
- Encryption protocols (e.g., SSL/TLS) for data transmission
- Secure servers and firewalls
- Access control measures to restrict unauthorized access
However, please note that no system is 100% secure, and while we take reasonable precautions, we cannot guarantee absolute security.
5. Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
- Order data is retained for accounting and tax purposes.
- Customer information may be retained for account management and future transactions unless you request deletion.
You may request to have your data deleted, and we will process such requests in accordance with applicable data protection laws.
6. Your Rights Regarding Your Data
Depending on your location, you may have the following rights regarding your personal data:
A. Right to Access
You have the right to request access to the personal data we hold about you, along with information about how we use, share, and store it.
B. Right to Rectification
You can request corrections to any inaccurate or incomplete personal data.
C. Right to Erasure (“Right to be Forgotten”)
You can request the deletion of your personal data, subject to certain exceptions such as legal obligations or legitimate business interests.
D. Right to Restrict Processing
You can request that we limit how we use your personal data in certain situations, such as when the data is inaccurate or when you object to processing.
E. Right to Object
You can object to the processing of your personal data for certain purposes, including direct marketing.
F. Right to Data Portability
You can request to receive your personal data in a structured, commonly used format to transfer to another service provider.
To exercise any of these rights, please contact us at [Ziplitefootcare@gmail.com].
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance user experience, analyze website performance, and personalize content. By using our website, you consent to our use of cookies as described in our [Cookie Policy].
You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of the website.
8. International Transfers of Data
If you are located outside of [Country], your personal data may be transferred to, stored, and processed in countries where we or our service providers have operations. By using our website and providing your personal information, you consent to such transfers.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately at [Mehulgupta1995@gmail.com], and we will take appropriate steps to delete such data.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Effective Date” at the top of the policy. Please review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us at:
Ziplite Footwear
Email: [Ziplitefootcare@gmail.com]
Phone: +91-9911295095 , +91-9911994486
Address: T1-81,Mangolpuri Industrial area, Phase-1, Delhi – 110083
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